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GSS116E Drops off of network every few days
I have a GSS116E that drops off of the network every few days, cycling the power once usually resolves the issue, but on occasion, i need to cycle the power a couple of times. At the time of the ...
Hi Marc_442,
It's weird, there is something going with the switch. I'd try another factory reset, but if it will still display the same issue please go ahead and contact our support team.
Thanks,
Hi Marc_442,
Welcome to the community!
It appears that you have isolated the issue already. One more thing left, when you bypass the switch are you experiencing the same issue? When it drops off the network, does your devices lose thier IP address? What's the status of the lights when the issue occurs?
Thanks,
Hi Marc_442,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
Hello John,
I contacted support and after some troubleshooting, I have an RMA in process.
Hi Marc_442,
Alright, it appears that it is a hardware issue all along. I'm hopeful that the replacement unit will work to fit your network needs without any issue. Thank you for the update.
Have a great day!
Thanks,
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