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Forum Discussion

Andyh747's avatar
Andyh747
Aspirant
Aug 28, 2018
Solved

Help with STP on GS748TP

I've been having problems with a SONOS system which has wired players to my Netgear GS748TP switch. SONOS support has given some advice on setting STP on the switch to help resolve the problem. 

 

They've asked me to enable STP and to ensure that BPDU is set to Flooding. Problem is when I select Flooding and then enable STP, the BPDU reverts to Filtering. I cannot get the switch to adopt BPDU Flooding. 

 

Can anyone suggest why and what I'm doing wrong?

 

Many Thanks

Troubleshooting
  • JohnC_V's avatar
    JohnC_V
    Sep 04, 2018

    Andyh747,

     

    The solution presented by SONOS applies to managed switch and not smart switches. I suggest you to open a chat / case online on NETGEAR support and please let them know the status of the switch and escalate the case if needed.

     

    Regards,

     

10 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired
    Aug 31, 2018

    Hi Andyh747,

     

    Welcome to our community! :)

     

    I also read that when it comes to connecting SONOS system in NETGEAR switches, you may need to enable the classic STP and enable BPDU to flooding. May you please try to update the firmware first of the switch to its latest version and then try to set it up again? 

     

    Regards,

    • Andyh747's avatar
      Andyh747
      Aspirant
      Aug 31, 2018

      Thanks for reply. 

       

      Switch already running latest firmware. Have tried classic STP but I am unable to select Flooding with STP enabled. Tried everything but as soon as you select STP the switch defaults to Filtering rather than Flooding. 

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Employee Retired
        Aug 31, 2018

        Andyh747,

         

        May I know the issue when the BPDU is in default setting? Have you tried to reset it to factory default and re-create the configuration? I saw some of the forum posts in SONOS that they didn't even change the BPDU and it worked.

         

        Regards,

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