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Solved
Insight App doesn't find my GC110
I am trying to attach one of the new GC110 trough Insight app to my account and the app doesnt discover the device. As it is described in the manual I am using the switch and 2 AP's - WAC510 and WAC...
JohnCarloV & Angel Georev,
I'm assuming your received your switch as part of a "pre-release" preview or beta testing as this product is not yet launch/released to the market. When it does (9/19/17), we will also publicly release a new version of the Insight app specifically designed to work with these new Insight Managed Smart Cloud switches.
Please contact the provider of the GC110 that you have obtained for details on how to download the beta release of the Insight app 3.0 for Insight Managed Smart Cloud switches.
In the interim, you can "discover" your switch using uPnP (PC) or Bonjour (Mac) to access the local web browser based GUI from the IP address of the switch. If you have a Mac and aren't sure how to do this, you can reference this KB article:
Even though it specifically talks about the GS808E Nighthawk S8000 switch, the same basic principles apply to the GC110 for Bonjour discovery.
Dear JohnCarloV,
The SmartControlCenter software doesn't recognize this model too. I have set it as "PC Web-browser" managed. Is this the same problem as with Insight App and we have to wait for update of database?
Best regards
Angel Georev
JohnCarloV & Angel Georev,
I'm assuming your received your switch as part of a "pre-release" preview or beta testing as this product is not yet launch/released to the market. When it does (9/19/17), we will also publicly release a new version of the Insight app specifically designed to work with these new Insight Managed Smart Cloud switches.
Please contact the provider of the GC110 that you have obtained for details on how to download the beta release of the Insight app 3.0 for Insight Managed Smart Cloud switches.
In the interim, you can "discover" your switch using uPnP (PC) or Bonjour (Mac) to access the local web browser based GUI from the IP address of the switch. If you have a Mac and aren't sure how to do this, you can reference this KB article:
Even though it specifically talks about the GS808E Nighthawk S8000 switch, the same basic principles apply to the GC110 for Bonjour discovery.
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