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Foisys's avatar
Foisys
Tutor
Jul 29, 2020
Solved

JGS516PE: bricked after firmware upgrade

Hi,

Just got myself a used JGS516PE from Ebay to power my Raspberry Pi 4 cluster and I got myself into trouble... Step by step:

 

- Plugged it in, used ProSafe Plus Utility software to change its ip config to fit in my network;

- Got into the switch via the Web GUI with the new ip address and changed password;

- Then saw it was using old firmware and tried to install latest;

- Everything went fine as far as uploading and installing but then got stuck at "Rebooting" like forever...

- Powered down/up and now, nothing works... No light showing activity on ports and ProSafe Plus not finding any switches...

 

Did I brick the switch for good? Bummer...

 

Best regards

 

S

  • Hi,

     

    Yes it did but I had to push the factory reset button longer than what iswritten in the manual... At least 10 seconds.

     

    Best regards

     

    S

3 Replies

  • Hi to all,

     

    Ok, after contact with Netgear support, it works again but I had to do multiple factory default resets to make it so...

     

    S

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Moderator

      Foisys,

       

      Welcome to our community! :)

       

      It seems that you can now access your switch after multiple factory defaults. May I know if this resolves your issue?

       

      Regards,

       

      John

      NETGEAR Community Team

      • Foisys's avatar
        Foisys
        Tutor

        Hi,

         

        Yes it did but I had to push the factory reset button longer than what iswritten in the manual... At least 10 seconds.

         

        Best regards

         

        S

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