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Forum Discussion
csteward
Aug 05, 2023Tutor
GS724TPv2 won't factory reset
I have reset before, but now it won't. I pushed in the factory reset button for 5 seconds and nothing happens (before it would flash the lights) and the Power light is amber. This switch hasn't e...
- Aug 07, 2023
One of the good points is that these switches are coming with worry-free limited lifetime warranty*, online technical chat support and Next Business Day (NBD) replacement for the original buyer having registered the device.
Head to https://my.netgear.com/ , select the switch/serial number registered by [View Product] and then [Request Hardware Support].
* This product comes with a limited warranty that is valid only if purchased from a NETGEAR authorized reseller, and covers unmodified hardware, fans and internal power supplies – not software or external power supplies, and requires product registration at https://www.netgear.com/business/registration within 90 days of purchase; see https://www.netgear.com/about/warranty for details. Intended for indoor use only.
slavok
Oct 12, 2025Aspirant
Was there any solution to this? I have the same problem. The switch won't initiate factory reset when factory reset button is pressed for 5s. Didn't try longer as I didn't want to erase the registration status.
schumaku
Oct 12, 2025Guru - Experienced User
slavok wrote:The switch won't initiate factory reset when factory reset button is pressed for 5s.
What exactly you want to address with the reset - and what was he effective result or effect?
Have been unable reaching the switch Web UI or get back a ping from it's IP address?
Please reiterate and provide mor details.
slavok wrote:Didn't try longer as I didn't want to erase the registration status.
Netgear product registration is can't be undone by any kind of reset.
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