NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rjp1977's avatar
rjp1977
Aspirant
Dec 23, 2021

Switch losing VoIP settings on reboot

Hi

 

When we reboot these switches for updates or moving the VoIP are lost. Do the configs have to be saved on another page? I've had a look around, but I can't see any other options.

 

Thanks.

 

Richard

4 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    rjp1977,

     

    Welcome to the community! :) 

     

    Was everything working fine before? 

     

    What is the current firmware of your S3300-28X-PoE+ switch?  If ever its not yet the latest version, I advised you to update it.  The latest S3300-28X-PoE+ firmware is v6.6.4.26 and you can download it here.  Then, observe if the same problem occurs.  If the same problem occurs, perform a factory reset then reconfigure the setting from scratch and observe again if this fixes the problem. 

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More