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Forum Discussion

Makary's avatar
Makary
Tutor
Mar 14, 2017
Solved

VLAN membership - Unable to tag/untag port member - GS748TS SWITCH

Hi all,

 

selection frame ports - disappeared. I cannot tag/untag port members.

Same story on browsers for Win10: IE, Microsoft Edge, Chrome, Firefox 52.0

and for iOS: Safari.

 

Unit No.

Model Name

Hardware Version

Boot Version

Software Version

1

GS724TS

00.00.01

1.0.2.0

V5.2.0.9

missing frame.png

9 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi Makary,

     

    Welcome to the community! :) 

     

    I suggest you to update the firmware of the GS748TS from v5.2.0.9 to v5.0.2.11.  Be sure to perform a factory reset on the GS748TS after upgrading the firmware then reconfigure it from scratch.  You can download firmware v5.0.2.11 here.  

     

    Let us know the results. 

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      Makary,

       

      I just want to follow-up on this.  Were you able to update the firmware of the GS748TS to v5.0.2.11 then perform a factory reset and reconfigure it from scratch?  If yes, what is the result?

       

       

      Regards,

       

      DaneA
      NETGEAR Community Team

      • Makary's avatar
        Makary
        Tutor

        Dear forum users,

         

        sorry for the delay.

        Tomorrow I will do the above. I will inform you promptly.

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hi Makary, 

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    Thanks,

  • During the disable stack process I got stuck (instruction here).

     

    Before I started:

    switch GS748TS - Master Unit; 192.168.1.254,

    switch GS724TS - Slave Unit.

     

    I marked:

    Change Unit Mode To Standalone After Reset -> Apply

     

    Effect:

    switch GS748TS - disappeared in the LAN

    switch GS724TS - appeared as 192.168.1.254 (with credential of GS748TS switch).

     

    I cannot access to GS748TS via WEB interface.

     

     

    Schowek3.png

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