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TuKool's avatar
TuKool
Guide
Mar 04, 2019

BR500 Insight VPN Client constantly throws Script Error

 Insight VPN Client seems to work fine. But constantly getting Script Error.

 

An error has occured in the script on this page.

Line 5

Char 4948

Error Not Enough Memory

Url InsightVPNClinet/Bin/js/jquery.sparkline.min.js

 

Anyone else seen this?

10 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi TuKool,

     

    Welcome to the community! :) 

     

    Kindly answer the questions below:

     

    a. On what specific device do you see the script error?  

    b. Do you also see the same script error on other devices that has a VPN client connection to the BR500? 

    c. How many VPN client devices are connected to the BR500?

    d. What is current firmware version of the BR500?

     

    Kindly post an image or screenshot of the actual script error you have encountered. 

     

     

    Regards,


    DaneA

    NETGEAR Community Team

    • TuKool's avatar
      TuKool
      Guide

      a. On what specific device do you see the script error?

      Windows 10 machine with Insight VPN Client

      Virtual Windows 7 Machine on same computer

        

      b. Do you also see the same script error on other devices that has a VPN client connection to the BR500?

      I am only currently using those 2 devices.

       

      c. How many VPN client devices are connected to the BR500?

      Only those 2 devices.

       

      d. What is current firmware version of the BR500?

      V5.5.0.1

       

      Screen Shot attached.

       

      As an additional note, the VPN seems to be working fine. It is just the annoying pop up that occurs every 20 - 30 min or so.

       

       

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        TuKool,

         

        Thank you for your feedback.  Based from your answers, it seems that the memory that is being described from the script error pertains to the actual memory of your PC.  Since your PC is a Windows 10 machine with a virtual Windows 7 in it, it is possible that the PC memory has reached its limit.  

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team 

  • Hey! I have same ERROR with my old VPN client...

    In a nutshell,Im install VeePN, this a VPN client establishes a secure, encrypted connection between your device and a private server, hiding your traffic from being seen by others. Of course, the VPN itself can still see your traffic, which is why you should choose a VPN from a company you trust.

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