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Forum Discussion
fotoweltsturm
Oct 14, 2015Aspirant
FVS336Gv2 - No stable internet connection
Hello,
I have got a problem with my Firewall:
1.) The performance of the web-interface is extremly slow.
2.) The internet-connection is not stable. It has got timeouts.
The firewall ...
DaneA
Oct 14, 2015NETGEAR Employee Retired
Hi fotoweltsturm,
A few questions below:
a. If you will connect a PC directly to the DSL modem, are you able to go online just fine?
b. What is the current firmware version of the FVS336Gv2?
fotoweltsturm wrote:
The firewall is connected behind a DSL / Hybrid modem. The interfaces are configured in two different subnets (LAN: 192.168.2.0 & WAN 192.168.1.0).
Kindly set the DSL modem on full-bridge mode so that the Public WAN IP Address will be registered on the FVS336Gv2.
I look forward to your response. Welcome to the community! :smileyhappy:
Regards,
DaneA
NETGEAR Community Team
- fotoweltsturmOct 15, 2015Aspirant
Hi,
a) If I connect my PC over a TP-Link Switch with the Speedport Hybrid it works perfectly. But when I set the Firewall between the Switch and the Speedport Hybrid the internet connection shows this worse behavior.
b) On Monday I installed the newest firmware which was available on the netgear site. I think it was 4.3.3-6
Unfortunaly I don't think, that the speedport hybrid has this feature.
- DaneAOct 15, 2015NETGEAR Employee Retired
Hi fotoweltsturm,
Have you confirmed with your ISP that the DSL modem (Speedport Hybrid) does not really support full-bridge mode? If yes, is it possible that your ISP could issue you a DSL modem that supports full-bridge mode at no extra cost? It's just a suggestion by the way. :smileyhappy:
Kindly try to reset the FVS336Gv2 back to factory default settings then reconfigure it from scratch. Check if same problem occurs.
Regards,
DaneA
NETGEAR Community Team
- fotoweltsturmOct 15, 2015Aspirant
Hi,
the problem is, that the Speedport Hybrid uses DSL and in addition LTE to improve my bandwidth. So I have to use this modem.
Is there any other solution to fix my issue? While configuration the Firewall trough the webinterface I recognized that the performance of the webinterface is extremly slow. Could this be a hint to find the problem?
Thank you very much.
Best regards,
Florian
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