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Forum Discussion
fotoweltsturm
Oct 14, 2015Aspirant
FVS336Gv2 - No stable internet connection
Hello,
I have got a problem with my Firewall:
1.) The performance of the web-interface is extremly slow.
2.) The internet-connection is not stable. It has got timeouts.
The firewall ...
DaneA
Oct 14, 2015NETGEAR Employee Retired
Hi fotoweltsturm,
A few questions below:
a. If you will connect a PC directly to the DSL modem, are you able to go online just fine?
b. What is the current firmware version of the FVS336Gv2?
fotoweltsturm wrote:
The firewall is connected behind a DSL / Hybrid modem. The interfaces are configured in two different subnets (LAN: 192.168.2.0 & WAN 192.168.1.0).
Kindly set the DSL modem on full-bridge mode so that the Public WAN IP Address will be registered on the FVS336Gv2.
I look forward to your response. Welcome to the community! :smileyhappy:
Regards,
DaneA
NETGEAR Community Team
fotoweltsturm
Oct 15, 2015Aspirant
Hi,
a) If I connect my PC over a TP-Link Switch with the Speedport Hybrid it works perfectly. But when I set the Firewall between the Switch and the Speedport Hybrid the internet connection shows this worse behavior.
b) On Monday I installed the newest firmware which was available on the netgear site. I think it was 4.3.3-6
Unfortunaly I don't think, that the speedport hybrid has this feature.
- DaneAOct 15, 2015NETGEAR Employee Retired
Hi fotoweltsturm,
Have you confirmed with your ISP that the DSL modem (Speedport Hybrid) does not really support full-bridge mode? If yes, is it possible that your ISP could issue you a DSL modem that supports full-bridge mode at no extra cost? It's just a suggestion by the way. :smileyhappy:
Kindly try to reset the FVS336Gv2 back to factory default settings then reconfigure it from scratch. Check if same problem occurs.
Regards,
DaneA
NETGEAR Community Team
- fotoweltsturmOct 15, 2015Aspirant
Hi,
the problem is, that the Speedport Hybrid uses DSL and in addition LTE to improve my bandwidth. So I have to use this modem.
Is there any other solution to fix my issue? While configuration the Firewall trough the webinterface I recognized that the performance of the webinterface is extremly slow. Could this be a hint to find the problem?
Thank you very much.
Best regards,
Florian
- DaneAOct 15, 2015NETGEAR Employee Retired
Hi fotoweltsturm,
A few questions:
a. Was the FSV336Gv2 working fine before with the Speedport Hybrid?
b. Have you tried to factory reset the FVS366Gv2?
c. What are the functions or features you need to use from the FVS336Gv2? Is it VPN?
Regards,
DaneA
NETGEAR Community Team
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