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Forum Discussion
fotoweltsturm
Oct 14, 2015Aspirant
FVS336Gv2 - No stable internet connection
Hello,
I have got a problem with my Firewall:
1.) The performance of the web-interface is extremly slow.
2.) The internet-connection is not stable. It has got timeouts.
The firewall ...
SamirD
Oct 17, 2015Prodigy
The web interface for these units can be slow, but that doesn't mean that the router is running slow--it's just the way it is. I've gotten used to it now because the router performance more than makes up for it.
If you've made static routes and messed around with any of the configuration settings on the netgear--stop. That's where something might have been messed up. Undo everything to bring it back to factory default or just factory default it.
Once you have done the factory default, connect it to the dsl router and see what wan ip address you are getting. The dsl unit sounds like it has a router built-in, so you will probably be getting a 192.168.x.x. address. The important thing here is that your netgear lan cannot be the same 192.168.x. You will need to make sure the lan is something different.
Start with this and then reply back with any issues.
- xpproFeb 02, 2016Aspirant
Hi,
we have the same problem, we have performed a factory default and we have different lan address between DSL modem and firewall...
Any ideas ?Thank you in advance
- DaneAFeb 02, 2016NETGEAR Employee Retired
Hi xppro,
Welcome to the community! :)
Kindly answer the questions below:
a. Since you mentioned that you have the same problem, does it mean that you are also using a Speedport Hybrid as DSL modem?
b. Do you also have a private IP address as the WAN IP Address registered on the FVS336Gv2?
c. What is the current firmware version of your FVS336Gv2?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
- xpproFeb 10, 2016AspirantHi Danea, thank you so much! :) So: a) We have a standard modem provided by ISP (Telecom Italia) , the model is "Alice Gate VoIP" b) We have a packet of private IP address, and we have been configured one of them on the FVS336Gv2. c) Now we are working with 3.1.1-08 Thank you in advance Regards,
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