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Forum Discussion
sedcom_pm
Jul 07, 2017Aspirant
FVS336Gv3 PPTP VPN for macOS Sierra
Hi Netgear community, One of our sites has a NETGEAR ProSafe™ Gigabit Dual WAN SSL VPN Firewall FVS336Gv3 which has PPTP Server enabled and setup with working users for Windows OS, there is 1 use...
JohnC_V
Jul 12, 2017NETGEAR Employee Retired
I would like to have a follow-up on this. If you were able to contact apple support and everything works ok now. Please keep us posted.
Regards,
sedcom_pm
Jul 19, 2017Aspirant
Hi JohnCarloV,
My user tried FlowVPN and that did not work (with PPTP), the user reports that it disconnects automatically.
Do you have any instructions/step-by-step guide in setting up the SSL VPN for a user (who will be using a Mac), and also what client he needs to use on the Mac to make the SSL VPN connection. The Mac Clients are all asking for a certificate from the host server (The Netgear FVS336Gv3 in this case) but I am unable to generate one.
Thanks in advance.
- JohnC_VJul 19, 2017NETGEAR Employee Retired
My apologies but SSL VPN for Mac is not supported by our firewalls. We can only use IPSec tunnel for your MAC and even the VPN built-in app will work for this setup.
Please refer to this manual for setting up the firewall and this link is for your MAC.
Regards,
- sedcom_pmJul 20, 2017Aspirant
Hi JohnCarloV,
I have followed the guide to setup IPSec VPN. Ignoring the MacOS/iPhone part, I am testing it on a Windows 10 OS (Windows built in VPN Client) and also an Android (using StrongSwanVPN) and both fail to connect. As the client side only needs to know the server address, username/password, there is not much other settings required.
Windows error:
The L2TP connection attempt failed because the security layer encountered a processing error during initial negotiations withthe remote computer.
Android error (x.x.x.x replaces android and firewall IPs):
[DMN] Starting IKE charon daemon (strongSwan 5.5.3, Android 6.0.1 - xxx/2017-04-01, SM-N9200 - samsung/nobleltezh/samsung, Linux 3.10.61-9869866, aarch64)
[LIB] loaded plugins: androidbridge charon android-log openssl fips-prf random nonce pubkey chapoly curve25519 pkcs1 pkcs8 pem xcbc hmac socket-default revocation eap-identity eap-mschapv2 eap-md5 eap-gtc eap-tls
[JOB] spawning 16 worker threads
[IKE] initiating IKE_SA android[4] to x.x.x.x
[ENC] generating IKE_SA_INIT request 0 [ SA KE No N(NATD_S_IP) N(NATD_D_IP) N(FRAG_SUP) N(HASH_ALG) N(REDIR_SUP) ][NET] sending packet: from x.x.x.x[58908] to x.x.x.x[500] (746 bytes)
[IKE] retransmit 1 of request with message ID 0
[NET] sending packet: from x.x.x.x[58908] to x.x.x.x[500] (746 bytes)[IKE] retransmit 2 of request with message ID 0
[NET] sending packet: from x.x.x.x[58908] to x.x.x.x[500] (746 bytes)[IKE] retransmit 3 of request with message ID 0
[NET] sending packet: from x.x.x.x[58908] to x.x.x.x[500] (746 bytes)
[IKE] giving up after 3 retransmits[IKE] peer not responding, trying again (2/0)
[IKE] initiating IKE_SA android[4] to x.x.x.x
[ENC] generating IKE_SA_INIT request 0 [ SA KE No N(NATD_S_IP) N(NATD_D_IP) N(FRAG_SUP) N(HASH_ALG) N(REDIR_SUP) ]
[NET] sending packet: from x.x.x.x[58908] to x.x.x.x[500] (746 bytes)
[IKE] destroying IKE_SA in state CONNECTING without notification
Any ideas?
Many thanks.
- JohnC_VJul 20, 2017NETGEAR Employee Retired
As windows error was showing that it is an L2TP connection and not IPSec. These are 2 different protocols. Also the VPN for MAC and Windows are not the same as they are using different operating system. We are using a VPN Client for Windows. As far as I know that your device FVS336Gv3 has a free license lite key and it is included in the package(CD Key). If the CD is not included in the package then you may open a chat / case online on NETGEAR support for the request of the VPN lite license key.
Here is the manual for setting up VPN for Windows. You may download the client here.
Regards,
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