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Forum Discussion

bruceUK's avatar
bruceUK
Aspirant
Nov 16, 2016
Solved

SRX5308 Wan access to webserver

Hi,

 

I am having difficulty setting up access to a SecuritySpy webserver for my cameras from the internet for remote viewing. I'm sure i must be missing something - but i cant see what!

 

The setup is as follows -

 

Screen Shot 2016-11-16 at 13.51.18.png

 

Screen Shot 2016-11-16 at 13.52.13.png

Screen Shot 2016-11-16 at 13.52.35.png

 

Screen Shot 2016-11-16 at 13.52.49.png

 

Is there anything I'm missing - as it does not work!

 

Thanks in advance 

 

Bruce

Security
Software & Apps
Troubleshooting
  • JohnRo's avatar
    JohnRo
    Nov 18, 2016

    Hi bruceUK,

     

    See if there will be any improvements after the firmware update. I don't see a reason why they would not work. 

     

    Thanks,

11 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Nov 16, 2016

    Hi bruceUK, 

     

    Welcome to the community! 

     

    I'd like to ask a few questions for us to identify the issue, see below: 

     

    1. Are the cameras accessible locally? 
    2. Are you using a modem or a gateway(modem/router)?
    3. What is the firmware version of the SRX5308?
    4. Are ports 8000 and 8001 defined on the cameras? 

    Looking forward to your response. 

     

    Thanks,

    • bruceUK's avatar
      bruceUK
      Aspirant
      Nov 16, 2016

      Hi,

       

      Thanks for getting back to me, in answer to your questions -

       

      1. Yes, The cameras are all accessible locally. They connect to the SecuritySpy server and all cameras can be viewed through the SecuritySpy built in webserver by http://192.168.1.101:8000 or https://192.168.1.101:8001

      2. No, I am using a wireless internet connection that connect directly to the SRX5308 via a CAT5 cable, and the SRX5308 handles the authenification to the service provider

      3. 4.3.3-5

      4. They are the ports used to accces the SecuritySpy webserver

       

      Thanks in advance

       

      Bruce

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired
        Nov 16, 2016

        Hi bruceUK, 

         

        Regarding number 2, does the wireless internet connection use 4G/LTE? Does it give a public IP to the SRX? 

         

        Thanks,

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