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Forum Discussion
alfrede3
Apr 13, 2016Tutor
Firmware V3.5.6.0 Issues
After updating firmware I have to cycle power daily. The 2.4GHz seems to fail first. Anyone else having issues?
- Apr 21, 2016
Still running strong. Thanks!
alfrede3
Apr 13, 2016Tutor
a. Yes
b. Yes
c. Defaults
d. I have not, do you suggest certain channels to try?
e. No, share building with other businesses
f. I did not however all settings were lost during firmware installation
What do you suggest I try first?
DaneA
Apr 14, 2016NETGEAR Employee Retired
Hi alfrede3,
Kindly try to change the channels. For the 2.4GHz band, the channels that I suggest you to use are either 1, 6 or 11. For the 5GHz band, the channels I suggest you to use are either 36, 40, 44 and so on. Then, kindly monitor the wireless connection if same problem occurs.
Please refer to this article below especially to the image about what channels to use on the 2.4GHz and 5GHz bands:
What is the difference between 2.4 GHz and 5GHz?
Regards,
DaneA
NETGEAR Community Team
- alfrede3Apr 19, 2016Tutor
So far changing the channel has helped. Want to give it a few more days.
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