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Solved
WAC510 Access Point: Cannot Update Firmware V4.0
I received a notice from Netgear that there is new firmware for my WAC510 Access Point, but I can't upgrade the firmware. The first thing I tried was to use the "Upgrade Now" facility in the unit...
Hi cosmolee
Looks like you have taken the logs after the AP reboot. If you see this issue again then please take the detailed logs and send it to us.
It looks to me there might be temporary network issue which caused this error. This we can confirm only when we look at the logs.
Since your issue is resolved you can mark this thread closed by clicking " Accept as Solution"
Thanks,
Raghu
I am not using the Insight app.
Current Firmware Version: V3.1.0.12
I tried doing a manual update from the tar file. I get the following message. Why is it saying that it is going to downgrade the firmware and reset my configurations? That's wrong - I'm not downgrading the firmware version and I don't want to reset all my configuration work!
"Downgrading firmware: Configurations will be reset. Device will restart broadcasting new SSID AP-1st-Floor / Password 'sharedsecret' Do you want to continue ?"
When I tried to upgrade from the "Upgrade now" button I kept getting an error "An error occured while updating the firmware" - see screenshot.
I finally was able to fixt the problem by rebooting the AP. Not a smooth experience... :(
Thanks,
Cosmo
Thanks for the additional info. Could you please share the detailed logs ? ( download from the monitoring page)?
Regards,
Raghu
Ah yes, I tried to attach it with the previous post, but this message system would only let me attach a single file. Doesn't seem to be anything of interest there though.
Attached...
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