NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WAC510 Access Point: Cannot Update Firmware V4.0
I received a notice from Netgear that there is new firmware for my WAC510 Access Point, but I can't upgrade the firmware. The first thing I tried was to use the "Upgrade Now" facility in the unit...
Hi cosmolee
Looks like you have taken the logs after the AP reboot. If you see this issue again then please take the detailed logs and send it to us.
It looks to me there might be temporary network issue which caused this error. This we can confirm only when we look at the logs.
Since your issue is resolved you can mark this thread closed by clicking " Accept as Solution"
Thanks,
Raghu
Hmmm, that's weird, I attached it with the reply where I wrote "Attached..." Let me try again...
Now the system is telling me that the only valid extensions for attachments are "jpg,gif,png,pdf".
The filename is produced by the unit is named "wac510_logs". So Netgear's own community portal won't accept logs from its own devices?
I converted to pdf, it should be attached this time. There doesn't seem to be anything in the log referencing the firmware update error.
In the future the solution for anyone having the same problem as this seems to be to do what I did - which is to reboot the unit.
Thanks,
Cosmo
Hi cosmolee
Looks like you have taken the logs after the AP reboot. If you see this issue again then please take the detailed logs and send it to us.
It looks to me there might be temporary network issue which caused this error. This we can confirm only when we look at the logs.
Since your issue is resolved you can mark this thread closed by clicking " Accept as Solution"
Thanks,
Raghu
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
