WAX 610 Password

Question

We have 4 WAX610 devices with Firmware 10.3.2.2. A technician did not document the password and now we can't Access the single APs Website. I resettet the insights password and I know in the other sites I can connect using the insight password. But in this case it is not working. I restartet alle Access Points and hoped the password would work but no success.

Is there anything I could try besides from resetting the APs?

The local admin wants to look into the APs, so that is the reason for this question.

Best regards,

Bernd

NiveditaP · Answer

Hello dassys
And welcome to the NETGEAR Community! 🙂&nbsp;Could you please try with the default username and password i.e. 'admin' and 'password'.
&nbsp;
Have a lovely day,&nbsp;NiveditaPaNetgear&nbsp;Team&nbsp;

dassys · Answer

I tried but it did not work. We have two other sites where the password and the login password match.&nbsp;Any other ideas?&nbsp;I did a firmware update and restarted the devices, but no change.

NiveditaP · Answer

Hello dassys&nbsp;
The Other idea is please try to access the UI of the device with the password (password of the Network or location to which your device is/was added to).
&nbsp;
Have a lovely day, NiveditaPaNetgear Team

abacqdghfth · Answer

If the WAX610 are managed by Insight.&nbsp; Then the Location's "Device admin password" needs to be used on WAX610 local UI.you can find out the password by logging into Insight account and going to the location.&nbsp;&nbsp;&nbsp;&nbsp;

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WAX 610 Password

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