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Forum Discussion
WAX610 cannot be added to Insight - ownership release required
Hello, I have a NETGEAR WAX610 that I cannot add to Insight. Error message: "This device was previously added to a different account." I have already factory reset the device multiple ti...
I sent an email to Netgear support on April 22 regarding an ownership release request, but I have not received a response yet.
Could you please advise if I should continue waiting, or if there are any other steps I can take?
Thank you for your help.
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