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Forum Discussion
davys
Jun 28, 2021Aspirant
WAX610 Device failed to connect back
Hello everyone,
Since the last firmware update (V9.5.1.20) my AP WAX610 isn't connected to the cloud anymore.
It says "Device failed to connect back" and I can't see/do anything anymore in the Insight app.
Rebooting or unplugging doesn't help.
What can be the problem and/or how can I return to the older firmware version?
Kind regards,
Dave
Apparently the new firmware cannot handle a DNS equivalent to Gateway.
Assigning secondary DNS of 1.1.1.2 did the trick!
2 Replies
- davysAspirant
Apparently the new firmware cannot handle a DNS equivalent to Gateway.
Assigning secondary DNS of 1.1.1.2 did the trick!
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