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Forum Discussion
dgang1
Sep 05, 2023Aspirant
WAX630e wont accept known password to login to setup
I'm setting up my new WAX630e WiFi 6e access point locally and all goes fine. I enter all the zero-day setup information correctly including the password that is to access local setup. It then exits ...
- Sep 05, 2023
Sounds familiar in case you had the WAX630E linked up with Insight once before: insight will take over control, and set the location password once it does gain access to the cloud. A local device reset does not change anything, no matter of how many times you are going to repeat the factory reset process.
in case, you can [x Delete] it from the Insight Web portal, resp. [Remove] it from the Insight App.
schumaku
Sep 05, 2023Guru - Experienced User
Sounds familiar in case you had the WAX630E linked up with Insight once before: insight will take over control, and set the location password once it does gain access to the cloud. A local device reset does not change anything, no matter of how many times you are going to repeat the factory reset process.
in case, you can [x Delete] it from the Insight Web portal, resp. [Remove] it from the Insight App.
- dgang1Sep 07, 2023Aspirant
Thanks for the tip!
I was able to use Insight to set the password and was able to go into setup locally and change it then I removed the WAX from Insight all together. All good.
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