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Forum Discussion
jeffsoltor
Aug 08, 2018Aspirant
WMS5136 can't discovery WG103 or WNDAP350
I cannot discovery any of my access points after upgrading the firware in my WMS5316 to v2.1.7. My access points are as follows:
WG103 firmware v2.2.5
WNDAP350 firware v3.7.9.0
I have tried...
- Sep 04, 2018
I checked a number of times, and yes, SNMP is enabled in all the WG103s
JohnC_V
Aug 09, 2018NETGEAR Employee Retired
Hi jeffsoltor,
As per checking, I found out that the firmware of your APs is suitable for the latest firmware of the WMS5316.
Have you checked if the IP address of the APs are on the same network with the WMS5316?
Here is the reference.
Regards,
jeffsoltor
Aug 09, 2018Aspirant
Yes, all my APs are on the same network as the WMS5316. My WMS5316 could discover all my APs before upgrading to firmware v2.1.7. I have even tried downgrading to v2.1.5, but still cannot discover APs.
- LaxmankumarGAug 13, 2018NETGEAR Expert
Hi,
Can you make sure the firmware in WMS5316 is 2.1.7
and WNDAP350 is 3.7.9.0
1. Login to the WNDAP350 and Disable the cloud mode.
2. Login to the WNDAP350 and enable the SNMP.
after discover the AP, it should work fine.
- LaxmankumarGAug 13, 2018NETGEAR Expert
Hi,
Please follow the guidelines provided in the document attached, which will help you to discover and manage the APs.
- jeffsoltorAug 17, 2018Aspirant
I tried again, following your directions in the document. This time I was able to dicover and connect to my 2 WNDAP350s, but not my 11 WG103s. Here is a line by line response to your supplied document.
1) configued 5316 Controller IPs. Has always been
IP: 192.168.0.130
SN: 255.255.255.0
GW: 192.168.0.1
DNS1: 8.8.8.8
DNS2: 8.8.4.42 i) Business Central OFF
2 ii) SNMP enabled all APs
3 i) I discovered APs using Auto Discovery not IP range. IP range did not work. Auto discovery
only found my 2 WNDAP350s, but none of my WG103s Ive had for years.3 ii) successfully added 2 WNDAP350s
3 iii) SNMP empty
3 iv) added correct password, synchronization started and finally succeded. Both WNDAP350
Connected. However, my11 WG103 are not connected or discovered.
- jeffsoltorAug 13, 2018Aspirant
I checked, and reched the firware in all my APs and the 5316. See image attached. 3 captures as one image.
By the way, I have 11 WG103's, 2 WNDAP350's and one WMS5316
- jeffsoltorAug 13, 2018Aspirant
Cloud disbled, SNMP enabled.
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