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Adejong's avatar
Adejong
Aspirant
Oct 05, 2015
Solved

WMS5316 impossible to ad WNDAP350

hello

 

i having the following issue on my WMS5316 :

 

when i try to add a new WNDAP350 i have the following message :

Only 16 Access Points allowed in Managed List

 

I only have 10 AP's listed in use, and that matches my network setup

 

is there a way to get over this fals error message ?

 

Kind regards

 

  • Hi Adejong, 

     

    You'll probably have to do it after operation hours, the AP's will reboot once they are updated. 

    If you need more assistance, will be happy to help. 

     

    Thanks, 

     

7 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hello Adejong, 

     

    Welcome to the community! 

     

    I understand you are having some issues to your WMS5316, let me see if I can help you out. I'll be needing some information and questions for us to isolate your issue, I have listed them below: 

     

    1. FW version of the WMS5316. 

    2. FW version of the WNDAP350. 

    3. Did you try rebooting the WMS5316 before adding the AP. 

    4. Are you using Auto Discovery or IP discovery?

     

    I'll look forward to your response. 

     

    Thanks, 

     

    • Adejong's avatar
      Adejong
      Aspirant

      hello

       

      Thanks for reply,

       

      A simple reboot solved the problem, but it is not a thing we can usually do in a production environment.

      This is why i was looking for another solution ...

       

      the FW of WMS5316 is 2.1.4.15

      for the WNDAP350 it is V2.1.8

      I used IP discovery

       

      Kind regards

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired

        Hello Adejong, 

         

        Alright, I am glad the reboot fixed the issue. I have looked at our reported bugs and did find something related to your issue, I believe this is not an isolated case. My suggestion for now is to update the firmware of the WMS5316 to version 2.1.5. You can download the latest firmware on this link.

         

        Looking forward to your update. 

         

        Thanks, 

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