NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jeffsoltor
Aug 08, 2018Aspirant
WMS5136 can't discovery WG103 or WNDAP350
I cannot discovery any of my access points after upgrading the firware in my WMS5316 to v2.1.7. My access points are as follows:
WG103 firmware v2.2.5
WNDAP350 firware v3.7.9.0
I have tried...
- Sep 04, 2018
I checked a number of times, and yes, SNMP is enabled in all the WG103s
LaxmankumarG
Aug 13, 2018NETGEAR Expert
Hi,
Can you make sure the firmware in WMS5316 is 2.1.7
and WNDAP350 is 3.7.9.0
1. Login to the WNDAP350 and Disable the cloud mode.
2. Login to the WNDAP350 and enable the SNMP.
after discover the AP, it should work fine.
LaxmankumarG
Aug 13, 2018NETGEAR Expert
Hi,
Please follow the guidelines provided in the document attached, which will help you to discover and manage the APs.
- jeffsoltorAug 17, 2018Aspirant
I tried again, following your directions in the document. This time I was able to dicover and connect to my 2 WNDAP350s, but not my 11 WG103s. Here is a line by line response to your supplied document.
1) configued 5316 Controller IPs. Has always been
IP: 192.168.0.130
SN: 255.255.255.0
GW: 192.168.0.1
DNS1: 8.8.8.8
DNS2: 8.8.4.42 i) Business Central OFF
2 ii) SNMP enabled all APs
3 i) I discovered APs using Auto Discovery not IP range. IP range did not work. Auto discovery
only found my 2 WNDAP350s, but none of my WG103s Ive had for years.3 ii) successfully added 2 WNDAP350s
3 iii) SNMP empty
3 iv) added correct password, synchronization started and finally succeded. Both WNDAP350
Connected. However, my11 WG103 are not connected or discovered.- LaxmankumarGAug 22, 2018NETGEAR Expert
Hi,
What is the firmware version used in the WG103. Is WG103 able to ping from the controller?.
Check the ip configuration of the AP and controller. Both should be in the same domain.
Try to discover the AP with IP discovery option in controller.
If you still face trouble in discovering the AP's, Please share the IP configuration of AP's and the controller
- LaxmankumarGAug 30, 2018NETGEAR Expert
Hi,
I just want to follow up on this case, were you able to manage the APs?. If the issue is not resolved will you be able to send us the details we have asked in the previous post?
thanks,
laxman.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!