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Forum Discussion

Stijn-ver's avatar
Stijn-ver
Aspirant
Apr 18, 2016
Solved

WNAP320 firmware downgrade

We have a WC7520 and a new WC7600 WLAN controller. WNAP320 AP's worked well in combination with the WC7520 controller. While configuring the WNAP320 AP's with the new WC7600 controller, the AP's sta...
Firmware
  • DaneA's avatar
    DaneA
    Apr 28, 2016

    Hi Stijn-ver,

     

    When you set back the WNAP320 as a standalone access point, what was the current firmware version of it?  Was it on v3.5.5.0?  

     

    If ever the WNAP320 is still on firmware v3.5.5.0, kindly try to downgrade the firmware from v3.5.5.0 to v2.1.5.  After a successful downgrade of the firmware, be sure to reset the WNAP320 back to factory default settings then reconfigure it from scratch.  Then, check if the WNAP320 will work again with the WC7520.  

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

DaneA's avatar
DaneA
NETGEAR Employee Retired
Apr 18, 2016

Hi Stijn-ver,

 

Welcome to the community! :)

 

I have not tried this yet, but I think its possible.  Kindly try to set the WNAP320 into a standalone access point then proceed to use it with the WC7520 once again.  Let us know the results.

 

If ever you are hesitant about this procedure, I advise you to open an online case with NETGEAR Support for further assistance.   

 

 

Regards,

 

DaneA

NETGEAR Community Team

Stijn-ver's avatar
Stijn-ver
Aspirant
Apr 28, 2016

Thanks DaneA,

 

I tried to do what you sugested (even with a 2nd AP), but i still get the "Authentication in progress" error...

 

Any sugestions?

 

Capture.PNG

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired
    Apr 28, 2016

    Hi Stijn-ver,

     

    When you set back the WNAP320 as a standalone access point, what was the current firmware version of it?  Was it on v3.5.5.0?  

     

    If ever the WNAP320 is still on firmware v3.5.5.0, kindly try to downgrade the firmware from v3.5.5.0 to v2.1.5.  After a successful downgrade of the firmware, be sure to reset the WNAP320 back to factory default settings then reconfigure it from scratch.  Then, check if the WNAP320 will work again with the WC7520.  

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

    • Stijn-ver's avatar
      Stijn-ver
      Aspirant
      Apr 29, 2016

      Problem solved.

       

      It was a hardware problem with the first AP I tried to downgrade, it works with the second AP

       

      Thanks all

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