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Forum Discussion

dhda's avatar
dhda
Aspirant
May 23, 2022
Solved

Insight second authentication

How to change phone used for second authentication, when phone has been replaced ? It's the primary method for insight authentication, which can't be deleted or changed !?
  • Marc_V's avatar
    Marc_V
    May 23, 2022

    dhda

     

    Have you tried using a different verification method to get insight send a verification code to SMS or Email? If you can do this, after logging in you can add the new phone,

     

     

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
May 23, 2022

dhda

 

Have you tried using a different verification method to get insight send a verification code to SMS or Email? If you can do this, after logging in you can add the new phone,

 

 

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