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Forum Discussion
Can’t block devices SRR60, Insight App
I bought and installed this network for its promise of parental controls, but this isn’t working. Never has (been using for 8 months). Devices I know are active appear as “Disconnected”
When I slide the Resume/pause button from green to off on a specific client, nothing happens. The devices (“clients “) still can access the Wifi.
Is there another setup step required for this to work?
Network trash without these device-blocking controls.
9 Replies
What device do you have?
PAfarmboy wrote:
I bought and installed this network for its promise of parental controls, but this isn’t working. Never has (been using for 8 months).Not aware any Orbi Pro, including the ones built around the SRR60 or the SXR80 base stations ever came with a promise like any kind of parental controls.
PAfarmboy wrote:
Devices I know are active appear as “Disconnected”.PAfarmboy kids might have figured out on how to use random MAC addresses on their iPhones, Droids, ... if you think you catched them, they will delete the WiFi connection, reconfigure the WiFi connection ... there it comes, a new device identity. A rat race you can't win.
PAfarmboy wrote:
When I slide the Resume/pause button from green to off on a specific client, nothing happens. The devices (“clients “) still can access the Wifi.
Is there another setup step required for this to work?
Network trash without these device-blocking controls.Permitting the really active device (not one with an identity from the past) is affected, well possible we face a bug here. BruceGuo
When I bougt the SRR60, I was informed that I could have great Parental Controls through the NG portal Genie. Somewhere along the way the internet version - and the app - has vanished - which pretty much left me (and others it seems) hanging...
Anoying!!
- SRR60 Orbi Routers.
PAfarmboy official website wrote:I bought and installed this network for its promise of parental controls, but this isn’t working. Never has (been using for 8 months). Devices I know are active appear as “Disconnected”
When I slide the Resume/pause button from green to off on a specific client, nothing happens. The devices (“clients “) still can access the Wifi.
Is there another setup step required for this to work?
Network trash without these device-blocking controls.I appreciate the information and advice you have shared. I will try to figure it out for more.
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