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Forum Discussion

Andrew1918's avatar
Andrew1918
Aspirant
Jun 04, 2022

devices not connecting to satellite( SXR80)

Hi every

I have placed the router on the first floor at front house,satellite downstair at the back ,which is 20 meters apart,

The satellite is running ethernet backhaul .

Most  devices not connecting to satellite,the printer place next to the router,but it connected to the satellite,

How to I setup the 2.4g and 5g wifi performance?

Regards

 

4 Replies

  • Lots of setup issues for lots of people.

    Big deal is when you setup, or update firmware, the main router ALWAYS starts first and is up and running about a minute before any sats. So everything connects to main router regardless of how poor the signal this is. If a device is a phone that moves around, it will seal out a better signal as it moves, but for iot and other fixed location devices and pc’s, all you can do is restart those devices or toggle their Wi-Fi’s off then on a few seconds later EVERY time you update firmware.

    Also after being told by tech support to buy a second day to improve performance, another tech confirmed that 20 meters is about ok for direct router link, even if a sat splits the distance and is a lot closer.

    A nice system, but not as nice as the hype.
  • plemans's avatar
    plemans
    Guru - Experienced User

    how far apart are they? (router/satellite)

    What materials is your home made from on the interior walls?

    What do you have your broadcast strength setup? 

    • Andrew1918's avatar
      Andrew1918
      Aspirant

      Router on up stair,satellie on down stair,they are 20 meters apart.

      Bricks in the house.

      Try different setting from the forum but doesn't work.

      Regards 

      • plemans's avatar
        plemans
        Guru - Experienced User

        Its the device themselves that decide whether to connect to router or satellite. Its not actually the router/satellite that decide it. Some devices tend to be "stickier" than others. You can try turning down the broadcast power if you think devices are picking up a certain device more than others. 

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