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BE2181's avatar
BE2181
Tutor
Mar 19, 2022

Home Setup

Using the above devices, I have set up my home system.   The router and satellites are hardwired; however, the satellites do not appear as such on either the Insight app nor the webpage.  On the Insight app both display a mesh-link status: Disconnected.  On the webpage, the both display in the wireless, not wired, section of attached devices.  The wifi signal is strongest at the router and dissipates as you move further away in the home.  The signal does not get stronger near the satellites as one would expect.

 

Can anyone help point me in the right direction?

7 Replies

  • Apologies but the equipment was not included.  

     

    Orbi Pro Router: SRR60

    Orbi Pro Satellite: SRS60

    Orbi Pro Satellite: SRC60

     

    Thank you

  • plemans's avatar
    plemans
    Guru - Experienced User

    are the satellites running through a switch? 

    Or are they directly wired to the router? 

    • BE2181's avatar
      BE2181
      Tutor
      The router feeds a switch. The satellites are plugged into sockets supplied by the switch.

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