NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LarrySolheim's avatar
LarrySolheim
Follower
Apr 13, 2021

How to reset an Orbi Pro SRR60

For a few months our Orbi Pro system (SRR60) would not install the latest firmware.  Then, after a recent cable company repair in our area, the router was not working properly.  I tried the setup as new option but that didn't work, however I was able to see and log into the original SSID.  I was able to change the SSID but it would not complete the setup properly.  I tried resetting the unit but even though it blinks red and then turns green after a while, I never see the SSID anymore.

 

Any tips?

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    LarrySolheim,

     

    Welcome to the community! :) 

     

    Have you tried to connect a PC/laptop directly hardwired to the SRR60?  If not yet, kindly try it then check if you will be able to access the web-GUI.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More