Mine was stable again for about a week and then started disconnecting

Question

Same here. Mine was stable again for about a week and then started disconnecting at least daily and sometimes several times a day.

As soon as I get back from my trip I'm swapping it out for a TP link mesh system. I've used Netgear solidly for years but I can't trust this router any further. I can't believe they don't provide product support past 90 days.

FURRYe38 · Answer

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

coolgreany · Answer

FURRYe38I'm using a spectrum modem E31T2V1.The Orbi is using the latest firmware version 4.2.0.122. I also tried going back to the previous firmware version as mentioned in the other discussion but that did not resolve the problem.

FURRYe38 · Answer

What is the CAT# cable in between the SXR and ISP Modem? CAT6 is recommended.&nbsp;
Does the front LED turn on PINK when the SXR seems to stop working?&nbsp;

coolgreany · Answer

FURRYe38 I'm not physically with the router now so can't check the cable. However, I did swap it out initially when this all started happening.What is the CAT# cable in between the SXR and ISP Modem? CAT6 is recommended.Yes, as stated in this discussion and the discussion I started in March, the front LED of the Orbi router turns PINK (or magenta depending on your color palette) when the SXR disconnects.Once again, it has now been stable for 5 days without any disconnect. Randomly it disconnects daily or several times a day or every few weeks. The longest it has been stable in its current configuration is 3 weeks.

FURRYe38 · Answer

Something to check with the ISP modem and see. If the ISP modem causes problems or looses it's services, this could be seen by the SXR.&nbsp;

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Mine was stable again for about a week and then started disconnecting

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