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Forum Discussion
WayneU
Oct 25, 2018Aspirant
No Internet via LAN
I own a NETGEAR Orbi Pro AC3000 Business Mesh WiFi System, 2-Pack, Wireless Access Point (SRK60) and cannot access the internet via ethernet hard-wired LAN. I have a multitude of wireless devices that can access the internet just fine via the Orbi. My desktop computer is a MAC Pro running High Sierra 10.13.6, and I also have a MacBook Pro running the same person of High Sierra. These computers can connect to the internet using WiFi, but if WiFi is turned off, then there is no internet available via LAN.
Devices that are hardwired to the LAN are able to communicate with each other (for example, one can access shared disks across the LAN, or can print to the LAN printer). But I am totally at a loss as to why I suddenly cannot simply use my LAN without WiFi to connect to the internet through the Orbi Pro.
My LAN card does not have any hard-coded DNS, or Search Domains. TCP/IP IPv4 is configured with a fixed manual address using DHCP.
The Orbi Satellite has nothing connected to any of its Ethernet ports. The Router firmware version is V2.2.1.210.
I welcome any suggestions.
Because I was spending far too much time on this problem, I fixed it, but in an unconventional way. I remembered taht I had an older ASUS router, and I set it up as a DHCP server. I then turned off the ASUS WiFi radios, and connected all of my LAN lines to the ASUS router.
Next, I reconfigured the Netgear Orbi Router to be a plain and simple WiFi access point that is plugged into the ASUS router. I now can do everything I need to do over the LAN. And I have very good WiFi via the Orbi. Thank you RaghuHR for your help. I sincerely appreciate that you were willing to go the extra mile with me to figure things out. But I now consider the problem fixed.
7 Replies
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- RaghuHRNETGEAR Expert
- WayneUAspirant
Thank you for your private message. Please look again at ALL of the screenshots that I sent you. I believe that I tried exactly what you are suggesting, and the results were no different.
- RaghuHRNETGEAR Expert
Yes I checked all those but as I mentioned I do not see you have tried DHCP option. Please check the screen here that I've attached.
Observe the routerand DNS server IP address should be your Orbi router IP address. I see this is missing from your screen shot.
Thanks,
Raghu
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