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Forum Discussion

Sisaket's avatar
Sisaket
Aspirant
Mar 20, 2018
Solved

Orbi iOS app?

Hi I have an orbi pro and an outdoor satellite
When I go to the devices I cannot pause or resume, all the toggles are just greyed out
Any ideas
  • Sisaket,

     

    Well, the Orbi is not your main router and it is just a wireless provider for your network. Definitely, it cannot pause / block anything or even do anything as it only provides wifi.

     

    If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

    Regards,

5 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    Hi Sisaket,

     

    Welcome to our community! :)

     

    May you be able to send us a screenshot for better understanding of your issue. Thanks in advance!

     

    Regards,

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Employee Retired

        Sisaket,

         

        Please try enabling the Access Control then check if you can now pause / resume the wireless devices.

         

         

        Here is the manual for reference.

         

        Regards,

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