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Forum Discussion
JAMBE
Jun 27, 2025Aspirant
Orbi Pro - SRR60, SRC60, RBS50Y problem
Hello, I have a wifi system in our store with a SRR60 Router, two SRC60 indoor satellites and one RBS50Y outdoor satellite. I am having problems with our ESP32 (arduino) devices that they kee...
FURRYe38
Jun 27, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of buliding? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between SRR 📡 and SRS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
Does this happen if you turn OFF all SRS?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Does this happen if you factory reset the SRS and SRR and setup from scratch?
Try following this with the SRR to factory reset the system and setup from scratch with a wired PC and web browser:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
JAMBE
Jun 27, 2025Aspirant
Hello, thank you for your answer,
Firmware for all devices is the latest for the moment : Outdoor one : V2.7.2.102 / indoor and router : V2.7.3.100
Our modem is from BASE (part of Telenet in Belgium) , CH7465LG-BA , but that wont be part of the problem since its all internal LAN, so the system even works without a modem connected, no internet needed.
Its a big building (4 floors), but tried closer and furder away, no change, typicaly there is one AP per floor + the outdoor one , tried putting the ESP32's in the same room, no change.
It "think" I have tried it without any satellite plugged in, but not 100% sure, I will try this later when I can disconnect everything to rule that one out (incase its maybey the backbone wifi interfering, might be good point)
channels tried on auto, tried setting the usual best channels 1,6 and 11 , no change, the ESP32's only have 2.4Ghz , but tried combined 2.4Ghz/5.0Ghz network and seperated , no change.
I factory resetted everything last week (and changed from router mode to AP mode during setup) no change, I always configure via a PC and webbrowser, I dont use apps for stuff like this :)
I will try without satellites and let you know,
Hans
- c3po2Jun 27, 2025Apprentice
Looks like you already tried band separation, static IP(When you tried fixed IP, was it outside of DHCP range, or you made reservation within DHCP range for ESP32?), different DHCP server, router/bridge mode to no avail. Did you also try different security modes to see if ESP32 stays connected. When you say that they "think" they are connected, both SRR60 and ESP32 think that they are connected? When problem happens, does ESP32 connect to router, satellite or could be either one?
- JAMBEJun 28, 2025Aspirant
Hello,
The fixed IP I tried is outside of DHCP server range,
Also tried assigning a fixed IP via my DHCP router based on the MAC adres of the ESP32
Same problem both connected to the SRR60 or a satellite,
When I connect the ESP32 to the PC to use the serial monitor for debugging, I can see in my sketch at that point it say's its connected to the correct SSID , but shows IP as 0.0.0.0 , and that is why the ESP32 does not call its "reconnect loop" , and just stay's like that till you power cycle,
My sketch works fine, I tested it, if I power cycle the router, when it comes backup up the ESP32 reconnects correctly to it,
Problem is just after 30 - 200 minutes (random) it happens and it ONLY happens when using the Netgear Wifi, any other wifi works just fine (from 15 year old recycled linksys routers to latest AX TP-Link routers) , problem is just something with this damn netgear wifi :( :(
So even when connecting an old recycled linksys wifi directly to the SRR router as access point it just works if I than use that linksys's wifi, I got no clue why that is because all the rest is the same, same DHCP router, ....
- c3po2Jun 30, 2025Apprentice
Are you using WPA2, or Mixed security for SSID? May be try to switch security mode to see if SRR/ESP32 incompatibility goes away. If ESP32 WiFi has sleep mode, try to disable it to see if random disconnection after 30~200 minutes goes away.
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