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Forum Discussion

Dcranford's avatar
Apr 18, 2022

Orbi Pro SRX80 download speeds slow

Just installed the Orbi Pro wifi 6 ( SRX80 and 2 satellites). I was originally using the centurylink C3000Z router and an Orbi RBR50. I was getting 800-900Mb/s down and 900+ up constantly. After moving to using only the Orbi Pro I am now getting about 400Mb/s down and 950 up. This is now constant. Is the router in the Orbi Pro not as powerful as the C3000Z and that’s why I’m seeing the difference in speeds? This seems to be a common issue in these threads but things get answered in a PM and no solution is offered.

13 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Is the c3000z in passthrough mode? or the netgears IP address plugged into its DMZ?

    Are you testing the speeds with the built in utility from netgear or using a hardwired in pc/laptop? 
    Reason I ask is the built in utility can be sketchy because it doesn't always pick the best server to test off. 
    its why we recommend testing with a hardwired in pc/laptop to the router. Then try several different tests like speedtests . com, dslreports, fast . com, etc.  or even centurylinks speedtest site 

    • Dcranford's avatar
      Dcranford
      Guide

      Great questions,

       

      When I put in the new SRX80 I completely took the C3000Z out of the equation so im directly connected to the ONT from the Orbi.

      So I did do a direct connect to the Orbi via laptop and still was getting the same numbers, mid to low 400s for download and Mid 900s for upload. I then took the orbi out of the equation and hooked my laptop up directly to the ONT and I am getting around 800 and low 900 download and mid 900s for upload. Somewhere the Orbi router is slowing things down. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        Try factory resetting the orbi? 

        And what test sites are you using? 

         

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