SRR60 - WiFi Connecting Behavior

Hi,

Dear Netgear community here below an scenario describing strange behavior.

We are using the SRR60 base with 5 SRS60 satellite, we choose those device for the WLAN Mesh and roaming purpose.

For exemple, in our HQ office, AP are displayed in line in the office hallway.

Satellite-A, Satellite-B, Satellite-C, Base, Satellite-D, Satellite-E

Here the scenario :

I connect an laptop on the WLAN network next to the Satellite-A.

Then I move along the office to the place where belongs Satellite-E, naturaly my laptop is connected to the Satellite-E.

I suppose that my computer lost the WiFi signal and tried to reach the nearest point (Satellite-E).

This behavior seem legit and normal.

Again I connect an laptop on the WLAN network next to the Satellite-A.

Then I move next to Satellite-B, unfortunately my computer is still connected to Satellite-A access point.

Despite I'm literally next to the Satellite-B, the laptop did not switch to the AP with the best signal.

I suppose, the system seems to maintain the link between Satellite-A if he did not drop completly the signal.

To conclude my test, I'm still next to the Satellite-B, I disconnect manually the WiFi and reconnect immediatly.

My laptop is now linked to the Satellite-B.

In this described case the Roaming is not working efficiently...

Did someone also notice this behavior ?

Is there any solution to fix that ?

I'll appreciate your help for this case :).

Model :

SRR60 with 5 SRS60

Firmware : 2.7.0.122

Mode : AP

WiFi SSID only 2.4Ghz

Backhaul : wireless

Day Chain disabled

Test with laptop Windows 10 21H2

Best regards,

Stephane L.

IT support