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swiftgc1b's avatar
Nov 13, 2022
Solved

srr60 pro-- router connects, gives NOT PRIVATEmessage

Bought this router used, trying to setup.  It shows connected but all I get is "Connection is not private".  Will not go on internet.  Is there something I should look for?  I can't get on orbilogin website with Wi-fi to complete setup.  My ethernet cable will not work if plugged into the Orbi.  

Appreciate any suggestions.  

  • Mr. CrimpOn, Thank you so much for sticking with me and solving my Orbi problem.  The last response you sent was most helpful.  I typed 198.168.1.1 and then the link to orbilogin and it worked.  I followed the page 27 instructions for safari all seems well now.  thank you so much, I think I'm going to like this Orbi, speed on wifi is 250 mbps.  Thank you, thank you.  Respectfully, swiftgc1b

15 Replies

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  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Netgear lost the SSL certificate for a bunch of domain names in the summer of (2020 was it?). URLs such as router.com, router.net, orbirouter.com, orbirouter.net.  (No one outside Netgear knows how or why this happened.)  The products now have self-signed SSL certificates and modern web browsers complain about them.  Every browser that I have includes a mechanism (Advanced, More Info, something along that line) which give the option to "go to the site anyway."  After the first time, my browsers remember and quit complaining.

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      CrimpOn wrote:

      Netgear lost the SSL certificate for a bunch of domain names in the summer of (2020 was it?). URLs such as router.com, router.net, orbirouter.com, orbirouter.net.  (No one outside Netgear knows how or why this happened.)  The products now have self-signed SSL certificates and modern web browsers complain about them.  Every browser that I have includes a mechanism (Advanced, More Info, something along that line) which give the option to "go to the site anyway."  After the first time, my browsers remember and quit complaining.


      Nothing lost. The certificate policy was broken by including a copy of the formal private key as part of the firmware distribution.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        schumaku wrote:


        Nothing lost. The certificate policy was broken by including a copy of the formal private key as part of the firmware distribution.

        So, the SSL Cert was taken away from Netgear rather than allow Netgear to remove the private key from the firmware?

        I seem to remember at the time that there was a formal expiration date in August and everybody appeared surprised that it was not renewed.

         

        Thanks for remembering the details.  (Not that it helps with browsers complaining about the private cert.)

  • I'm not computer savvy.  I plugged my ethernet cable back into my modem to get back on this site.  When plugged into the Orbi I got a message "Safari could not find the server".   I've tried chrome, no difference.  I'll need specific steps if you can help. The menu at top right of computer shows a strong wifi signal.. Thx  

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    My Bad for going off on a tangent about the SSL Cert.

     

    When purchasing a used router, I recommend doing a Factory Reset on it first thing.  (Who knows what settings the previous owner used with it?)

     

    Stick a sharp object, such as made by unbending a paperclip, into the tiny hole on the back labeled "Reset" and hold until the power LED turns orange and begins to flash.  Pull out the paperclip.

     

    Connect the computer Ethernet cable to one of the LAN ports on the back of the router.

    At this point, it should be possible to use Safari (or Chrome) to browse to http://orbilogin.net 

    If that does not work, the actual IP address of the router is usually 192.168.1.1 (which should be the Gateway IP address that the computer was told to use)

    The user name should be "admin" and cannot be changed. The password should be "password". (all lower case)

    • swiftgc1b's avatar
      swiftgc1b
      Tutor

      I factory reset again, 2nd time.  Connected ethernet cable to router. tried browser -inop again.  Checked router address it is 192.168.1.1  Got message the connection is not private.  Never goes to the orbit login site and opens it.  Thx again 

      • swiftgc1b's avatar
        swiftgc1b
        Tutor

        Now I just noticed from my top rt. dropdown menu on the iMac.  Preferred network is Orbi 92  IP address is 192.168.1.4  not (192.168.1.1) router 192.168.1.1  That make any sense?

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