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Forum Discussion
SXR30
Hello,
Use a Orbi SXR30 with 4 satellites for my home network.
Previous to recent Insight update (4.3.4.300) phone app listed all connected devices and allowed blocking access through the app. Now when clicking "connected devices" the app shows "no connected clients available".
On the "about" tab of the app, it shows 38 connected clients.
Thanks for any assistance
1 Reply
What version of the Insight upp is on the phone?
What phone platfrom are you using? Apple or Android?
Is v4.3.4.300 the firmware version installed on your SXK system?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
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