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Forum Discussion
R7000P / Circle Performance Issues
Hi all,
I bought the R7000P exclusively for the Circle parental controls in the router. I formerly used a standalone device with an ASUS router which worked well, but my kids discovered all they have to do is pull the plug and parental controls go away. Now when they do that, internet goes away. (insert evil grin here).
I'm using the current firmware, and what I'm finding is serious degradation in performance the longer the router is active. The result is extremely slow internet connections. I'm pretty sure it's the router because when I reboot it, performance returns to normal. Unfortunately, the stock firmware is considerably less open than I'm used to (I'm very comfortable with Linux/ASUSWRT/DD-WRT), so I'm not sure how to properly diagnose. I don't really want to disable parental controls especially since it needs to work with Circle.
Guess my questions are:
A) Are there known performance issues / workarounds with this router?
B) If not, I have done the telnet enable route to get a look at the underlying O/S. The layout is somewhat confusing. Are there any tips or documentation on where to find diagnostic information? I'm also somewhat concerned about using telnet over SSH.
C) I realize this is more properly for the myopenrouter site, but I put a topic that got no responses. Is there any effort to create a DD-WRT build with Circle on it? If I had more information on the setup, I'd be happy to give it a shot myself.
Thanks in advance,
Dion
16 Replies
I am seeing similar issues with similar symptoms and follow-up on my part as well with my R7000. Most concerning are the long lags in connections (web pages hanging on initial load, image loads hanging) but I suspect overall throughput has been affected as well. Rebooting the router last night seemed to fix things but now the problem is recurring after a few hours.
Please add me to any communication threads on this topic. I hope we can find a resolution, Circle is the best tech I've found yet and it really upped my satisfaction for this Netgear router.
I have had the same issues. I have a 250/MB connection and after I turn Circle on the throughput will drop to 125/MBs. After a few days the degregation will have dropped me down to 10/MBs. I can get back to 125/MBs if I reboot the router but no more then ever that with Circle enabled. Are there any solutions to this problem?
This issue affects the R8000 as well. When I reboot the router, I get my full connection speed -- 135 down, 5.5 up. Within an hour it is down to about 40-70 Mbps down. Two or three hours later, it is down to 25 Mbps. If I do not reboot within six hours or so, it has become so slow that some devices will refuse to connect. A reboot, or even disabling and re-enabling Circle without a reboot, restores the full speeds.
I have this same problem with my R8000! This is relevant because I was about to send it back and buy a R7000p... But I see it hasthe exact same issue... internet speeds get slower and slower until I reboot the router.... running Circle.... I love the router and need a fix bad.
I contacted support about the issue hoping that it was a Known Issue but I guess it wasn't (!) Weird, as I saw several reports of the performance issues around the time they unveiled Circle for the R7000.
I don't have time to collect logs and troubleshoot the issue, so I wasn't able go anywhere with the support request. I just stopped using Circle. But if you have time, see if you can help Netgear support find the issue.
