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Need to reset my username password on openDNS
I cannot login to the parental controls on the net gear genie app. It won't allow me to reset my username or password on the openDNS . Help? Please!
Hi Lemboski,
Your OpenDNS account is separate from your NETGEAR account. You can try going through the registration process for an OpenDNS account via the NETGEAR Genie program/app. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/25687
Regards,
Dexter
Community Team
11 Replies
Hi Nuttyredhead,
You can select the forgot password option via https://netgear.opendns.com/sign_in.php.
Regards,
Dexter
Community Team
- I am having the same problem. I thought I wrote down my password for the OpenDSN but can't find it. When I try to go to the website you gave, it says there's no account w/my email address...yet I was able to log in to be able to post this. Can you please help me to reset this password? My product # is WNR2000v3 Thank you
Hi Lemboski,
Your OpenDNS account is separate from your NETGEAR account. You can try going through the registration process for an OpenDNS account via the NETGEAR Genie program/app. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/25687
Regards,
Dexter
Community Team
- No...just so frustrated. I need 2 RESET my password b/c I can't find where I wrote it down (they make u make such a complicated password). Anyways, I need 2 find out how 2 reset this password & that site u listed was just 2 set up the account. I would really appreciate some help...PLS
Hi Lemboski,
You can select the ""Forgot your password?" option on https://netgear.opendns.com/sign_in.php under the login boxes. This will prompt you to enter your email address.
Regards,
Dexter
Community Team
- Really...REALLY?!?? Beyond frustration now! Flollowed ur link & now my email isn't recognized...really?!?! SAME email. Y can't I just change my password 2my OpenDSN Acct?!?? Nethear is the only router I've ever had...maybe it's time 4 something different b/c every ans just leads 2 more frustration
Hi Lemboski,
It is possible that you have registered via OpenDNS and not via the NETGEAR Genie app. You can try doing the same on the OpenDNS website linked below.
https://login.umbrella.com/?return_to=https://dashboard.umbrella.com/
Regards,
Dexter
Community Team
Same problem during installation with today updated version of firmware (v1.0.1.20) and NETGEAR Genie (v2.4.38).
After making a new registration in OpenDSN, Genie ask to enter again in the OpenDSN but is unable to move me in. Message error in login. If I ask for Forgotten Password it swith to: https://login.opendns.com/ then I can get in with the user/password just made. I repeated twice with the same bad results.
The procedure of parental control stops and I can get it. Does somebody checks the software before a new release ?