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ashleyeliz's avatar
ashleyeliz
Aspirant
Aug 28, 2023

Nighthawk XR1000 Blocking all Steam Connections

Starting last week, my router started blocking all steam server access for downloads and online play. A gaming router.. blocking gaming. I have had this router with no issues for three years. 

 

After factory reset, I can use Steam for about an hour, then nothing. All devices and web browsing work normally. 

 

Log files show tons of false positive DOS attacks. 

 

I have tried:

  • Disabling QOS
  • Factory reset
  • Tried each of the versions of firmware
  • Disabling port scan
  • Turned my pc firewall on/off
  • Same on 2.4 and 5 ghz networks

Any help would be appreciated. I am about to get rid of this thing. 

21 Replies

  • Starting last week, my router started blocking all steam server access for downloads and online play. A gaming router.. blocking gaming. I have had this router with no issues for three years. 

     

    After factory reset, I can use Steam for about an hour, then nothing. All devices and web browsing work normally. 

     

    Log files show tons of false positive DOS attacks. 

     

    I have tried:

    • Disabling QOS
    • Factory reset
    • Tried each of the versions of firmware
    • Disabling port scan
    • Turned my pc firewall on/off
    • Same on 2.4 and 5 ghz networks

    Any help would be appreciated. I am about to get rid of this thing. 

  • Have any settings or anything else in your network changed prior to this happening? How did you disable QoS exactly? If you disable the Geo-Filter does that allow you to connect?
    • ashleyeliz's avatar
      ashleyeliz
      Aspirant

      Nothing has changed, at all. QoS disabled within DUMAOS, under QoS then congestion control, disable QoS.

       

       

    • ashleyeliz's avatar
      ashleyeliz
      Aspirant

      Not sure how to fully disable geo-filtering. I normally have to reset the timezone because it puts me on the wrong coast all the time. But, even on the eastern coast, it makes no difference. 

       

      Also, I attempted to port forward every port that steam uses, got it to work for a couple minutes, then the router shut off. Restarted, and rest all settings. 

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        On the Geo-Filter you manually put your location so you don't need to worry about the timezone. If you have a device added it'll either be disabled or in filtering mode or you can remove it completely. So if you disable or remove the device does it then work?
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?