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FURRYe38's avatar
Jun 12, 2022
Solved

Enable Email Logging and Router Reboots

NOTICE:

For ANY users seeing mysterious reboots of there 7 or 8 series RBR routers rebooting at random or at specific time frames, we'd like to ask you to enable Email Logging of the RBR and configure it to send email logs to a email account of your choosing:

https://kb.netgear.com/29909/Configuring-Email-notification-on-your-Nighthawk-Router-using-auto-detection

 

After the Orbi is configured, observe and monitor the received logs and monitor the RBR's IPaddress/debug.htm web page for System Uptime. Take notice of the current time and observe this web page for next 24-72 hours. Observe and monitor any wireless or wired disconnections or any application pause or application disconnections during this time frame. 

 

Gmail Email Configuration:

I use Gmail on mine and on May 31st Google disabled and removed Allow Less Secure apps on there services so if you use Gmail, you need to enable 2FA on your Gmail account profile then as for a 3rd party application Password thats generated by Google. Input this in to the RBRs email configuration. Password given will be a random 16 character (???? ???? ???? ????) format.

https://support.google.com/accounts/answer/185833

 

Take note of better or worse behavior. What FW Version your using.

Let us know what you observe please. 

 

  • Ok, enabling email logs seems to help stop the RBR mysterious rebooting. Mines been online for 4+ days:

     

    Uptime would have been more however we had a brown out last Wednesday. 

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