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Forum Discussion
RBS350 Satellites Won't Connect to RBR750 Router
RBR750 router works fine. Recently neither of my two RBS350 satellites will connect.
Router and satellites were factory reset. Reouter's Internet connectivity tested good. Router appears in web-based and app network viewing options.
Router firmware is up to date.
Attempts to wirelessly connect router and satellites via knowledge base articles don't result in router & satellite sync.
Powering down, waiting 3 mintues, powering up, and trying again don't result in router & satellite sync.
Connecting router and satellite via Cat5 cable gets the satellite light blue, but the satellite still can't be seen in web-based and app network viewing options. Removing the cable after as long as 30 minutes has the satellite light going from blue to white.
What painfully obvious thing am I missing?
1 Reply
If these units were purchased as an RBK653 "kit" consisting of one RBR750 and two RBS350, then the current firmware is v7.2.8.2
https://www.netgear.com/support/product/rbk653
(There is newer firmware for the RBR750 router, but that version may not be compatible with the RBS350 satellites)
