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Nightcat's avatar
Nightcat
Aspirant
May 29, 2020

RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Updated the nighthawk android app and routers firmware to V1.0.2.88_1.0.50 and im getting router not found messege help.

14 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi Nightcat,

     

    If you haven't done so already, may you perform a factory reset on the router after a firmware update. 

     

    Christian 

    • Nightcat's avatar
      Nightcat
      Aspirant

      Christian_R wrote:

      Hi Nightcat,

       

      If you haven't done so already, may you perform a factory reset on the router after a firmware update. 

       

      Christian 


      Did a factory reset and still says router not found, even when choosing setup a new device.

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        Nightcat - Thanks for confirming. May you provide me with the current Nighthawk app version you have installed on your android device. 

         

        Thanks,

        Christian 

  • Log into your router thru web browser:
    router login.net or routerlogin.com
    If you haven’t, set your router up.
    Look to enable; Remote Management.....
    under advance tab or admin
    • Nightcat's avatar
      Nightcat
      Aspirant

      RajaDaja I did enable remote management it still won't connect for me.

       

      When i click the apply button when enabling remote management  the router doesn't reboot or confirm that its on.

      • RajaDaja's avatar
        RajaDaja
        Luminary
        Go off wi-fi then open nighthawk app. As the app loads at the bottom click on the purple banner connect remotely or to that affect.
  • I bought new RAX200 router, would not connect to internet at all, factory resets, modem power cycles, etc
    Found out through Netgear
    Tech Support,
    1. Factory default router
    2. Power cycle Modem
    3. Reboot Router
    4.must login to router directly, with hardwire to port 2,
    5.login Routerlogin.net
    Run through initial set up, once logged into router.
    6. Go to Ethernet
    7. SCROLL DOWN TO BOTTOM
    8. make sure it states "Use Computer Mac Address"
    9. APPLY
    10. internet issues should be resolved,
    11. Go to Nighthawk APP
    12. Complete set up of router on App.
    Hope this helps..