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Forum Discussion
Raxe500 wifi6e 6ghz network invisible to s21 ultra
Hi as the title says I am unable to see or connect to the 6ghz wifi. I've used their smart connect and also ungrouped so all 2.4 5 and 6 broadcast their ssids. I can't see any settings to tune in the Samsung device. Any ideas?
24 Replies
What firmware is on the Raxe500?
How far from the router is the s21? 6e is only approved in a low power indoor mode and it drastically decreases distance it broadcasts.
Strange, the RAXE500 hhas a functioning 6GHz band and it works pretty well, though range is heavily limited due to the unreasonable FCC limits. Basically they impose a PSD requirement where APs are limited to 250mW and client devices are limited to 127mW depending on the noise floor. If possible, give the 6GHz band a different name, and then see if it shows up in the WiFi list. Also keep in mind that none of the major WiFi scanner apps are 6GHz aware, thus they will either not display the SSID, or they will strangely on the 5GHz band but have a lot of weird values.
Forgot to add, alsomake sure the 6GHz radio is set to use a "PSC" channel. Those are listed as preferred scanning channels where many client devices are set to scan them during their normal roaming scans, which speeds the scan time by minimicing how many channels are actually being scanned.
I have not had a chance to use that smartphone, thus I am unsure if it will manually scan the non PSC channels, or if they have it set to just look at the PSC channels.
With smart connect enabled, you should still be able to change the SSID of just the 6GHz band since it is not included in the smart connect algorithm at the moment.
- Thanks for that tried it on both the 6ghz with a name change channel 37 psc and on the guest network. Didn't help :-/🌧️
I wonder, do you have any laptops or desktop PCs, with an Intel AX210, or the Killer AX1675 (rebranded AX210) WiFi adapter?
If so, then you can use winfi to check if the 6GHz band is functioning, but part of the info will be erroneous since no current WiFi scanning app has full 6E support, and the current service pack for Windows 10 has not enabled full WPA 3 on the 6GHz band yet.
- Unfortunately not. I'll try anything else suggested here.
Netgear Support now have my router config file for review. Will post back here on the outcome of troubleshooting in that front
So this is unaceptable. What did they beta test the router with, since the Samsung s21 Ultra is the only dang device that fully supports wifi 6e?
Netgear support have said the 6ghz band is not available in Australia as it is not approved for use. So that leaves me with
- the router was imported from the USA....so it should broadcast 6ghz
-the ultra phone is an au model. So 6ghz may be disabled. Can not confirm this
I had a look at the regulations to see if AU has approved the 6GHz band for WiFi use, and it seems that their government has not even started looking into it.
The UK as well as the EU are currently going through the approval process for the 6GHz band, but has not approved of it yet. So far it seems that only the US has done what is effectively a partial approval where transmit power is more heavily restricted (250mw for the AP and 127mw for client devices).
Overall, it seems like over time, the FCC may loosen up on the arbitrary restrictions, and other countries will have their own approvals.
I never considered the government regulation side of things since for decades, the FCC has been slow to ease up on restrictions compared to other parts of the world, but it seems in this case, the FCC ended up being first to allow that spectrum to be used for WiFi.
