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Forum Discussion
Orbi RBR750 doesn't have Smart Parental Control feature
I have Orbi RBR750 Firmware Version V4.6.9.11_2.3.5
How do I enable the Smart Parental Control feature? It is not on my Android app (v 2.20.2.2506) and nothing in the GUI admin access portal either.
I checked the documentation and it seems to support RBR750 but how do I get it? Thanks, Mike
19 Replies
mib123 wrote:
I have Orbi RBR750 Firmware Version V4.6.9.11_2.3.5
How do I enable the Smart Parental Control feature? It is not on my Android app (v 2.20.2.2506) and nothing in the GUI admin access portal either.
Is see no hint that the Orbi RBR750 supports parental controls.
Which products support NETGEAR Smart Parental Controls? | Answer | NETGEAR Support
Which NETGEAR routers support Circle Smart Parental Controls? | Answer | NETGEAR Support
Thank you, but it does. RBR750 is listed in the Netgear Smart Parental Control list
The RBR750 Product Data Sheet prominently mentions Smart Parental Control on page 1.
https://www.netgear.com/images/datasheet/orbi/RBK752.pdf
and on page 4:
I find it (almost) amusing that the word "Parental" does not appear in the RBR750 user manual.
On my Orbi app, Parental Controls is the bottom right panel. Maybe it has scrolled down out of sight?
p.s. The current fiasco with the Orbi 'app' may in some way be affecting what shows in the app.
Hi iyang ,
I didn't change the account in-app (as far as I remember). I set my Orbi a year ago, and I don't recall any changes to the app that I could actually make (like removing a tile in app configuration or something like that). I also deleted the app on my phone and re-installed it and still don't see the parental control tile.
I sort of wonder if I do a full factory reset of the entire Orbi system, do you think it will make a difference? I appreciate your help on this. Thanks, Mike
A factory reset maybe needed.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you receive an answer for your quesiton? I have the same one. It seems as though my orbi router is supposed to have the parental controls, but I don't see the parental control tile...anywhere. I have the RBK753
HIM wrote:
Did you receive an answer for your quesiton?
Whose question is that? Which question?
Did you read the message from KevinLiT?
The one just before your message.
You have joined in on a conversation from last November. It has quite a few messages and things to try. If they don't work for you, then you might do better to start with a new message, including the relevant details as discussed in earlier messages.
