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alzibiades's avatar
alzibiades
Aspirant
Sep 30, 2016

Can’t access my WD My Book World network hard drive via my Netgear D6300 Router

Bought the new C6300 but network drive is no longer visible. I plugged it into the ethernet connection on back of modem/router but my computerWD software can not see it. I have not been able to figure out how to gain access. Network drive worked fine with Comcast modem/router before I changed. The ethernet green light is lit on front of modem/router showing that it connected. Any suggestions? 

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello alzibiades

     

    Are you able to ping the drive at all or is it showing up to the attached devices?

     

    DarrenM

    • alzibiades's avatar
      alzibiades
      Aspirant

      It is showing up on the modem as connected but I can't access it from any electronic device. I have disabled my firewalls on each device thinking that was the problem but it still will not locate it. At this point I am at a loss on what to do. I have reset the settings on the modem thinking that it had some internal firewall or something and I still get the same result. 

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Alzibiades 

         

        Is there any port forwarding that the Hard drive needs?

         

        DarrenM