CBK752 and Macbook Air/Monterey not connecting to internet

To follow up...

I've reset the IP address (there was no conflict initially but trying to cover all the "try this").

The Mac no longer show up in the Access Control panel in the Orbi dashboard.

I entereded it manually with device name and MAC address. It stays in the "list of allowed devices not connected to the network". Presuming that's only there because I manually added it.

I've turned off Access Control to see if it will populate. Nothing.

Any help would be appreciated. I'm not a network administrator or IT person. And this is nothing short of frustrating.

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KeepOnKeepinOn wrote:

The competing model/description numbers give me a headache. I have the Orbi Model CBK752, which seems to mean Orbi Router CBR750 + a satellite (RBS750).

 

You are not alone.

It actually means "Mesh WiFi System with Built-in Cable Modem".

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi with Built-in Cable Modem - NETGEAR Communities

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Don't abandon this section. It probably has more visitors that the other one and many questions are generic. I just don't want you to miss out on other possibilities.

What Firmware version is currently loaded?

Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling AX mode on both radios. Under the Basic tab/Wireless settings. 

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KeepOnKeepinOn wrote:

The competing model/description numbers give me a headache. I have the Orbi Model CBK752, which seems to mean Orbi Router CBR750 + a satellite (RBS750).

 

The Problem

Brand new Macbook Air running latest version of Monterey can't connect to the internet via Orbi wi-fi (primary or the guest) but can connect with other networks. Logged into Access Control - removed it from the Blocked list. Restarted everything, forgot the network on the Mac and reconnected. Now it doesn't even show up in the access control list of devices, but says it's connected on the Mac.

 

This shouldn't be this hard. What am I missing?

Thanks in advance!

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