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CTokkie's avatar
CTokkie
Aspirant
Dec 31, 2017

Cm1000 Warning Message

So I logged into my Modem and i see this in the logs.

 

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=b0:39:56:4c:57:58;CMTS-MAC=00:b0:e1:73:ed:ce;CM-QOS=1.1;CM-VER=3.1;

 

Basically I've noticed periodically randomly momentary internet drops on deviced connected to my network.  Now my Orbi router RKB50 seems to reboot?  not sure white ring of lights start flashing.  So I'm wanting to know if it's my devices being either the Modem and/or Orbi router, or if it's my ISP that's causing these issues.

 

 

16 Replies

    • thunt002's avatar
      thunt002
      Tutor
      I am having the same issue with Comcast. Unstable internet since Christmas with the same error messages as OP. They told me that it is a Netgear firmware issue. Hoping for a resolution soon.

      Internet seems to work fine with modem factory reset for a few hours before reverting back to prior unstable state of frequent disconnects and dial-up download speeds.
      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        Please post your logs and FW version.

         

        you should be on latest 3.01.04 FW version. this was rolled out just before christmas.