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Forum Discussion
lumosauror192
Mar 05, 2016Follower
CM400 Modem not working
I purchased the CM400 modem and a Netgear router last week for my new apartment. I set everything up as instructed, and called Comcast to activate my service and add the modem to my account. They sai...
ElaineM
Mar 07, 2016NETGEAR Employee Retired
Hi lumosauror192 Having amber light on the downstream and upstream channels are not bonded.
Contact your ISP and have them verify that the correct configuration file is pushed down to your CM400.