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Forum Discussion
Have to Reset my CM500 when I Reboot the Computer
When I have to Reboot my Lenovo ideapad 70017ISK Laptop the Internet quits working. The Ethernet connection shows service and when I run the Windows 10 Troubleshooting it doesn't show any problems but I still can't connect to any Websites with the Browser. What I have to do is Reset the CM500 and then I can connect to the Web again. Any help would be greatly appreciated!
4 Replies
do you connect anything else in between?
On every cable modem, it learns MAC address of the client connected to the LAN port. If you connect more than 1 device (WITHOUT REBOOTING the CM), it will not allow you internet traffic.
My Laptop is the only thing connected to the CM500 with an Ethernet cable. I don't use WIFI or Bluetooth.
can you please tell how to reproduce the problem step by step?
for e.g.
step1: both laptop and CM500 connect and and online (result = internet connected)
step2: reset/reboot laptop (
step3:..
step4:...
step 10..
it would us to know what is happening.
